dcb88's Privacy Policy
Protecting your personal information is our top priority. Learn how dcb88 collects, uses, and stores your data.
Introduction & Scope
dcb88 ("we", "us", "platform") provides a safe and reliable online gaming experience for Bangladeshi players. This privacy policy applies to dcb88's website, applications, and all related services. By using our services, you are considered to have agreed to the terms described in this policy.
We believe that your personal information belongs to you. dcb88 collects only the information that is essential to operate our services. Under no circumstances do we sell your information to third parties without your consent.
What Information We Collect
dcb88 collects various categories of information, which may be provided directly by you or collected automatically. A detailed description of this information is given below:
2.1 Personal Identification Information
When you create an account on dcb88, we collect the following information:
- Full name and date of birth
- Email address and mobile number
- Residential address (as per national ID)
- National ID or passport details (for verification purposes)
2.2 Financial Information
To ensure secure financial transactions, we collect:
- bKash, Nagad, or Rocket account numbers (for deposits and withdrawals)
- Bank account details (for bank transfers)
- Transaction history and amounts
dcb88 never stores full payment card numbers or PINs.
2.3 Technical & Usage Information
Information collected automatically to improve your experience:
- IP address and device type
- Browser type and operating system
- Logs of how long you spent on each page of the website
- Cookies and session identifiers
- Game history and preferences
Purpose of Data Use
dcb88 uses your personal information only for specific and legitimate purposes. The main reasons we use your data are described below:
- Account Management: To create, verify, and keep your account secure.
- Processing Financial Transactions: To complete deposit and withdrawal requests — minimum deposit ৳500 and withdrawal ৳1,000.
- Customer Support: To resolve your questions and issues via 24/7 live chat and email.
- Security & Fraud Prevention: To detect and prevent unauthorized access and fraudulent activity.
- Service Improvement: To analyze your usage patterns and improve the quality of the platform.
- Bonus & Offer Communications: To inform you about relevant offers and new features based on your preferences.
- Responsible Gaming: To identify excessive gaming and provide assistance.
- Legal Obligations: To comply with applicable laws and regulations.
Cookies & Tracking Technologies
dcb88 uses cookies and similar technologies to make your browsing experience smooth and secure. Cookies are small data files stored in your browser.
4.1 Essential Cookies
These cookies are required for the platform to function. Without them, login, payment, and account management are not possible. These cookies cannot be disabled.
4.2 Analytics Cookies
These cookies tell us how many users visited which pages, for how long, and where issues are occurring. This allows us to continually improve the quality of our service. All collected data is fully anonymous.
4.3 Preference Cookies
These cookies are used to remember your language selection, display settings, and other personalized preferences.
You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the platform to stop working.
Sharing Information with Third Parties
dcb88 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
5.1 Payment Processors
Only the information necessary to complete transactions is shared with payment platforms such as bKash, Nagad, Rocket, and bank transfer providers. These organizations are governed by their own privacy policies.
5.2 Technology Service Providers
Cloud hosting, data analytics, and cybersecurity service providers work on behalf of dcb88 and are bound by our strict confidentiality agreements.
5.3 Legal Authorities
Information may be provided in response to lawful orders from law enforcement agencies or courts in accordance with the laws of Bangladesh. This is part of our legal obligations.
5.4 Business Transfers
In the event of a business merger or acquisition, user information may be transferred to the relevant parties. We will notify you in advance by email if such an event occurs.
Data Retention & Duration
We retain your information only for as long as necessary. All information is stored securely while your account is active.
6.1 Active Accounts
All personal and financial information is retained while your account remains active. Data is stored on encrypted servers to ensure the security of financial transactions.
6.2 Inactive or Closed Accounts
Even after an account is closed, certain information may be retained for a specified period to meet legal obligations and resolve disputes. Once that period ends, the data is securely deleted.
6.3 Data Protection Methods
What dcb88 does to protect stored data:
- Industry-grade SSL/TLS encryption
- Regular security audits
- Strict access controls — only authorized staff can view data
- Firewall and intrusion detection systems
Your Rights & Controls
As a dcb88 user, you have several important rights over your personal information:
7.1 Right to Access
You may request to know what information we hold about you. We generally respond to such requests in a timely manner.
7.2 Right to Correction
If your account contains incorrect information, you may request that it be corrected. Keeping accurate information is essential for proper service.
7.3 Right to Deletion
In certain circumstances, you may request that your information be deleted. However, some data may be retained as required by legal obligations or for dispute resolution.
7.4 Objection to Processing
You may object to the processing of your information for specific reasons, and in particular you may withdraw consent for marketing communications.
Protection of Minors
dcb88 strictly follows a 21+ age policy. Our services are intended only for those aged 21 and above. We do not knowingly collect information from anyone under the age of 21.
Age is verified at the time of registration. If we become aware that a user is under 21, their account will be closed immediately and any collected data will be deleted.
For those aged 21 and above only — dcb88's unwavering commitment
International Data Transfers
dcb88 operates its services using servers worldwide. As a result, your information may be stored or processed on servers outside Bangladesh.
Regardless of where data is processed, we ensure that equivalent protections are maintained. Standard contractual clauses are followed for international data transfers.
Policy Changes
dcb88 may update this privacy policy from time to time. If significant changes are made, we will send a notification to your registered email address and clearly announce it on the website.
If you continue to use the platform after any changes, you will be considered to have consented to the updated policy. We therefore recommend reviewing this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the channels below. dcb88's support team is ready to assist you 24 hours a day, 7 days a week.
Email Support:
[email protected]
Live Chat:
24/7 direct chat support — available in both Bengali and English
We process your privacy-related requests as quickly as possible. Your identity may be verified if needed to confirm your information.
Read our guidelines to learn more about responsible gaming
Responsible Gaming Guidelines