Safe Gaming Policy

dcb88's commitment to Responsible Gaming

Know your limits, keep yourself safe — dcb88 is always by your side with the right tools and support.

21+
For players aged 21 and above only

Why Responsible Gaming Matters


Online gaming is a form of entertainment — it is meant to be enjoyed, not relied on as a source of income. dcb88 believes the foundation of a healthy gaming experience is awareness, moderation, and accurate information. We want every player to enjoy themselves while maintaining a balance with their other responsibilities in life.

Gaming addiction is a real problem that can affect people of any age. Recognising the warning signs early and taking action in time makes it possible to keep it under control. dcb88 provides various safety tools to help you manage your gaming habits.

Before playing on our platform, keep a few key principles in mind: never play with borrowed money, do not place more bets in an attempt to recover lost money, and do not treat gaming as a solution to your financial problems. Set a fixed budget before you play and stick to it.

Our Safety Tools


Deposit Limit Setting

You can set a maximum daily, weekly, or monthly deposit limit. The system will alert you before you reach this limit and will block any additional deposits beyond it.

Time-Out Feature

If you feel you need a short break, you can temporarily suspend your account for anywhere from 24 hours to 30 days. During this time, login will be completely disabled.

Self-Exclusion

If you need a long-term break, choose self-exclusion. Once activated, you will not be able to log in before the set period ends — entirely on your own terms.

Reality Check

If you are in a long gaming session, dcb88 will remind you at regular intervals how long you have been playing and how much you have spent.

24/7 Support Team

Our support team is available around the clock. If you have any concerns about gaming, reach out via live chat or email — in both Bengali and English.

Minor Protection

dcb88 strictly enforces a 21+ age policy. Identity verification is in place to prevent minors from accessing the platform. Use parental controls to protect younger members of your household.

Warning Signs of Addiction


If any of the following signs apply to you, it is time to seek help. These are not signs of weakness — they are signs of self-awareness.

You feel the urge to bet more and more to try to win back lost money.

You want to stop playing but cannot — ending a session has become difficult.

You are prioritising gaming over family, friends, or work.

You are spending beyond your set budget and playing with borrowed money.

You are lying to or hiding your gaming habits from family or close ones.

You are using gaming to cope with anxiety, loneliness, or stress.

You are skipping sleep, meals, or other daily activities to play.

Stay in Control


dcb88 gives you control over your own gaming experience. The tools below can be activated at any time from your account settings.

Daily Limit

Set how much you can deposit or bet each day. Once the limit is reached, it will automatically stop for the rest of the day.

Session Limit

Decide in advance how long you will play in one sitting. Once the set time is up, the system will end the session automatically.

Cooling-Off Period

Temporarily suspend your account for anywhere from 1 day to 6 weeks. No transactions or gameplay will be possible during this time.

Permanent Exclusion

Contact the support team for long-term self-exclusion. We are always ready to help ensure permanent exclusion.

Need help? We're right here

Do not feel embarrassed to talk about gaming problems. Our trained support team will help you with complete confidentiality.

Live Chat: Start directly from the bottom-right of the site — available 24/7
Email: [email protected] — write in Bengali or English
Support is available in both Bengali and English

Practical Tips for Responsible Gaming


Set a fixed budget before you start gaming — one that will not cause financial difficulty if lost. Think of this budget as an entertainment expense, like the cost of a movie ticket or a meal out. When the budget runs out, stop — even if you feel your luck is turning.

Set limits on your time as well. Decide on a time limit for your gaming session in advance and stick to it. Focus tends to drop during long sessions and poor decisions become more likely. Take regular breaks — get up, walk around, have some water.

Avoid gaming during emotionally difficult times. When you are angry, frustrated, lonely, or stressed, gaming can make the situation worse. Spend time with family or friends during these moments instead.

There is no strategy for winning. The outcome of any game is random — no pattern or strategy can predict results. Accepting this fact reduces unrealistic expectations around gaming.

Talk openly with your family. Letting the people close to you know about your gaming habits creates accountability and reduces the chance of it becoming excessive. Family members often notice changes in our behaviour before we do.

21+ Age Requirement


dcb88 strictly ensures that only individuals aged 21 or above can play on our platform. Age verification is mandatory during the registration process.

If there are minors in your home, use password protection on your device and do not hand your device to minors while signed into your account. Using parental control software is recommended for the safety of your family.

If an account is registered using fraudulent age information or false details, the account will be permanently closed and any deposited funds may be forfeited.

21+

For players aged 21 and above only
Access by minors is strictly prohibited

Frequently Asked Questions


After logging into your account, look for the "Responsible Gaming" option in the Settings menu. There you can set daily, weekly, and monthly deposit limits. Lowering a limit takes effect immediately; increasing a limit requires a waiting period. You can also access this feature by contacting support.

Yes, with a temporary self-exclusion your account is automatically reactivated once the set period ends. However, for a permanent or long-term exclusion, you will need to contact our support team to reactivate it. During the exclusion period, the account cannot be reopened under any circumstances.

No, not under any circumstances. To open an account at dcb88, the person must be 21 years of age or older. Opening an account on behalf of someone else or as a proxy violates the site's rules, and both accounts involved will be closed.

You can speak directly with dcb88's 24/7 live chat support or send an email to [email protected]. Our team is ready to assist in both Bengali and English. You can also seek advice while keeping your identity confidential.

Time-out is a short-term break — typically from 24 hours up to 30 days. It is mainly for those who want to pause temporarily. Self-exclusion is more powerful — it is long-term and cannot be easily cancelled before the period ends. If you feel the problem is serious, self-exclusion is the better choice.

No. All games at dcb88 use Random Number Generator (RNG) technology, which determines every outcome in a completely random manner. No pattern, strategy, or "hot streak" can predict future results. We follow fair play principles to ensure fair gaming.

Play responsibly, enjoy the fun

Enjoy your favourite games in a safe gaming environment at dcb88. Our support team is always ready whenever you need assistance.